Consumer Disclosure – SherryStay.com

Consumer Disclosure

Business Details

Business Name: 1000-2000 by me Ltd

Company Registration: 517169637

Website: SherryStay.com

Contact Email: office@1000-2000.com

1. Introduction

This document provides consumer disclosure and clarifies consumer rights under Israeli law, in particular the Consumer Protection Law, 5741-1981 and its regulations. It applies to transactions made via SherryStay.com.

2. Nature of Service

• SherryStay.com operates as a digital platform for comparing and booking travel services, particularly hotels.
• SherryStay is not the travel service provider and does not own or operate the accommodations.
• The contractual relationship for accommodation services is between the consumer and the service provider (hotel or external supplier).

3. Distance Sales Transactions

Transactions through the site may be considered "distance sales transactions" as defined in the Consumer Protection Law, since the transaction is conducted without the physical presence of the parties.

4. Relevant Legislation

• Consumer Protection Law, 5741-1981
• Consumer Protection Regulations (Cancellation of Transaction), 5771-2010
• Tourism Services Law, 5736-1976
• Contracts Law (General Part), 5733-1973
• Protection of Privacy Law, 5741-1981

5. Prices and Payments

• The prices displayed on the site reflect the total consideration for the travel services based on information received from providers.
• SherryStay's markup is included in the displayed price. We do not charge separate service fees unless explicitly stated.
• Payment is made via third-party payment processors according to the terms shown at the time of booking.
• Currency conversion or foreign exchange fees may apply according to credit card or bank terms.

6. Cancellation of Transactions and Tourism Services

• Under Israeli law, tourism services including hotel bookings are considered time-sensitive services. Therefore, the right to cancel may be limited or non-existent, depending on the provider's cancellation terms.
• Cancellation terms are presented to the consumer at the time of booking and should be reviewed carefully.
• Certain bookings may be non-refundable.
• A cancellation request will be handled according to the provider's terms and does not constitute a commitment to a refund.

7. Refund Timing and Method

• If a refund is approved by the service provider, it will be processed to the original payment method.
• Refund processing time depends on the service provider, payment processor, and financial institution.

8. Liability Disclosure

• SherryStay is not responsible for the quality, nature, or actual performance of travel services.
• Responsibility for service delivery rests solely with the service provider.
• SherryStay is not responsible for direct or indirect damages arising from the provider's performance.

9. Third-Party and Affiliate Services

• The site may include links to third-party services (attractions, travel insurance, car rental, etc.).
• SherryStay may receive commissions for referrals to third-party services.
• Transactions with third-party services are made directly between the consumer and the external provider.
• SherryStay is not responsible for the terms, prices, or services provided by third parties.

10. AI Assistant Usage

• The site includes an AI-powered assistant for information and guidance.
• The information provided by the assistant is general and does not constitute legal, insurance, or professional advice.
• The user is responsible for verifying the final booking details.

11. Customer Service and Inquiries

For questions, inquiries, or requests regarding consumer rights, please contact us:

Email: office@1000-2000.com

12. Precedence of Law

In any case of conflict between this document and mandatory legal provisions applicable in Israel, the provisions of law shall prevail.