Privacy Policy – SherryStay.com

1. Introduction

This Privacy Policy (the "Policy") applies to the collection of personal information by SherrysStay.com (the "Company") in connection with your use of all Company websites, the booking system, the content they contain, and the services offered through them (collectively, the "Digital Assets").

In this document, "personal information" means data relating to an identified or identifiable individual as defined in the Protection of Privacy Law, 5741-1981 (the "Privacy Law").

You are not legally required to provide the personal information detailed below, however, without providing such information we may not be able to provide you with our services, in whole or in part. By continuing to use the site or communicating with the Company, you express your consent to this Policy.

This Policy is formulated in accordance with the Protection of Privacy Law, 5741-1981, the Protection of Privacy Regulations (Information Security), 5777-2017, and other laws applicable to the Company.

If the user does not agree to this Privacy Policy, they may not use the Company's services for any purpose.

2. Intellectual Property

The site, including all information, design, content, source code, legal documents, media files (graphics, videos, images, texts), and any other material displayed on the site belong entirely to the Company and constitute its exclusive intellectual property.

You may not copy, duplicate, distribute, sell, market, imitate, or process any information, code, graphics, videos, trademarks, or other media and content.

3. Information Collected

Non-personal information: The Company may collect usage information including IP address and operating system.

Personal information: The Company may collect information enabling user identification, including: name, address, phone number, stay details, and payment methods. Payment data is processed securely by third parties.

Sensitive information concerning personal privacy is not collected knowingly or at the Company's initiative.

Information is collected through user-provided data and automatically through technologies such as cookies and similar tools.

4. Methods of Collecting Information

Directly provided: Users may provide identification details, contact details, booking details, and payment method details.
Automatically collected: Usage information collected via logs, cookies, and similar technologies.
From third parties: The Company may receive personal information and accommodation booking details from third parties.

5. Purposes of Use

Operating the Digital Assets and improving user experience.
Providing customer service and real-time assistance.
Handling inquiries, support, and complaints.
Compliance with regulatory and legal obligations.

6. Sharing Information with Third Parties

The Company may transfer personal information to third parties, subject to law, in the following cases:

Sharing between corporate-related entities for service provision purposes.
Disclosure in accordance with a legal obligation or court order.
Enforcement of terms of use, fraud prevention, or handling security events.
Transfer to suppliers and service providers acting on behalf of the Company, subject to contractual commitments.
Where the user expressly consents to sharing with a third party.
In the context of a sale, merger, or transfer of Company activities.

7. Data Transfer

The Company may process or store personal information both in Israel and in other countries worldwide. Data transfer will always comply with applicable law and contractual safeguards designed to ensure user data is protected.

8. Data Security

The Company implements the requirements of the Privacy Law and Privacy Regulations (Information Security) to protect personal information from unauthorized access.

Despite all measures taken, the Company cannot guarantee absolute protection of information. We are committed to acting within a reasonable time to fix any security defect or event.

By using the application, you acknowledge that transmission of information over the internet is inherently insecure.

9. Cookies and Similar Technologies

Cookies are files transferred to user devices and stored via the web browser. The site uses cookies for routine operation, performance improvement, user experience, and marketing purposes.

Cookies allow, among other things, collecting statistical data on site usage and avoiding the need to re-enter user details.

Users can limit cookies through browser settings. However, limiting or deleting cookies may result in the site not being tailored to user preferences.

10. User Rights

Users may request access to their personal information held by the Company, subject to Company procedures and identity verification (passport photo with notary certification, original utility bill showing current address).

Users may instruct the Company not to use their personal details for marketing purposes.

11. Minors

The Company does not knowingly collect personal information from minors under 18. If a parent or legal guardian believes their child is using the site improperly, they should notify the Company immediately.

12. Data Retention

Personal information is retained for the period reasonably required to fulfill the purposes for which it was collected. Information required for legal proceedings or reporting obligations may be retained for a longer period as required.

When the information is no longer needed, the Company will delete it or convert it to anonymous data.

13. Mediation and Arbitration

Any dispute regarding the service will first be discussed between the parties in good faith. If discussions fail, it will be resolved through mediation, and if mediation fails, through arbitration before a retired judge under the Arbitration Law, 5728-1968.

14. Policy Updates

The Company reserves the right to amend or change the terms of this Privacy Policy from time to time. Amendments will take effect immediately upon display of the updated Privacy Policy on all Digital Assets.

15. Contact Us

For questions regarding this policy, you can contact us via email: yigal@orenstein-law.co.il or by phone: 03-6133013.

The Company has a Privacy Protection Officer as required by law (outsourced), Attorney Yigal Orenstein of Orenstein & Co. Law Firm.